We are committed to full transparency about how your personal data is collected, stored, and used.
Every piece of your information on 12bets is handled with the highest level of security.
Every transaction and personal detail you share is protected by 256-bit SSL encryption — completely secure from interception.
Your data is stored exclusively on authorized servers and is never sold or transferred to third parties.
The identity verification process protects your account from misuse by others and keeps it secure.
You decide what information can be shared. Opting out of marketing messages is quick and easy.
Our data protection measures are regularly verified through independent third-party audits.
We never send unnecessary messages. No promotional communications are sent without your consent.
Your privacy is our priority. This Privacy Policy explains how your information is handled when you use the 12bets website and app. By using the platform, you agree to this policy.
12bets (https://12bets.bet) is an internationally licensed online betting and gaming platform. We place the utmost importance on our users' privacy. This Privacy Policy ("Policy") explains how 12bets collects, uses, stores, and protects your personal information.
This policy works in conjunction with the 12bets Terms & Conditions. By creating an account or using our services on 12bets, you are deemed to have accepted this Privacy Policy.
We reserve the right to update this policy at any time. For significant changes, notice will be provided via your registered email or a platform notification. Continued use of the platform after any changes constitutes acceptance of the updated policy.
12bets collects two types of information from you — what you provide directly and what is collected automatically.
Information You Provide Directly:
Automatically Collected Data:
| Data Type | Reason for Collection | Mandatory? |
|---|---|---|
| Name & Contact Information | Account Creation & Verification | Yes |
| Identity Document (NID/Passport) | KYC & Legal Compliance | Yes for Withdrawal |
| Payment Information | Deposit & Withdrawal Processing | Yes |
| Device & IP Information | Security & Fraud Prevention | Automatic |
| Cookie Information | Experience Enhancement & Analytics | Partially Optional |
12bets uses your data only for specific, legitimate purposes. The primary purposes are outlined below:
Our Commitment to Transparency: 12bets never sells your information to advertisers or uses it beyond its intended purpose.
12bets does not sell your personal data to third parties. However, information may be shared in the following limited circumstances:
Every third party operates under a strict confidentiality agreement and may only use the information for its specified purpose.
12bets uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help the website recognize you.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Login Sessions, Security & Platform Functionality | Deleted at end of session | |
| Page views and user behavior analytics | Up to 1 year | |
| Remembering language, theme, and personalized settings | Up to 6 months |
You can manage cookies through your browser settings. However, disabling essential cookies may affect certain features of the platform.
12bets retains your data only for as long as necessary. Retention periods depend on the type of data and applicable legal requirements:
Once the retention period expires, your data is securely deleted or anonymized.
As a 12bets user, you have the following rights over your personal data:
You can find out what information we hold about you.
You may request corrections to any inaccurate or incomplete information.
You may request the deletion of your data unless we are required to retain it by law.
You can request that processing of your data be limited to specific purposes.
You can receive your data in a structured, portable format.
You may object to marketing communications or profiling.
To exercise these rights support@12bets.betEmail us at. We will respond within 30 business days.
12bets strictly does not provide services to anyone under the age of 18. We do not knowingly collect any information from minors.
Age is verified at registration and confirmed through identity documents during the KYC process. If we become aware that a minor has created an account, it will be suspended immediately and all associated data will be deleted.
If a parent or guardian suspects their child is using this platform, please support@12bets.betto get in touch.
The 12bets platform may occasionally reference third-party websites (such as payment gateway or game provider pages). These external sites have their own privacy policies, and 12bets is not responsible for them.
Before visiting any third-party website, we recommend reading their own privacy policy.
12bets may update this Privacy Policy as needed. The "Last Updated" date at the top of the page will be revised after each change.
In the event of significant changes, we will:
We recommend reviewing this page regularly to stay informed about our latest policy.
For any privacy-related questions, complaints, or data access requests, please contact us:
We typically respond within 7 business days. Complex requests may take up to 30 days.
Legal Rights: If you believe we have handled your data improperly, you have the right to file a complaint with the relevant data protection authority in your country.
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Your data is completely secure. Join 12bets and enjoy a world-class betting experience.
Your data is protected by SSL encryption. For users aged 18+ only.